Politique de Confidentialité

Last Updated: March 2026

At Yakaino, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website (yakaino.com) or use any of our Services, including workshops, training programs, online tools, and related resources.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of our Services.

 

1. Who We Are

Yakaino is a business transformation platform offering workshops, training programs, and digital tools designed to help entrepreneurs and organizations achieve sustainable growth. Our website is operated at yakaino.com.

For the purposes of applicable data protection laws, Yakaino acts as the data controller for personal information collected through our Services.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: contact@yakaino.com

 

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our Services.

2.1 Information You Provide

We may collect the following personal information when you interact with our Services:

  • Full name and contact details (email address, phone number)
  • Professional information (job title, company name, industry)
  • Account login credentials (username and password)
  • Payment and billing information (processed securely via third-party providers)
  • Workshop or training registration details
  • Communications you send to us (emails, support inquiries, feedback)
  • Survey responses and testimonials

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and search terms used to find our site
  • Device identifiers and session data

 

This information is collected through cookies, web beacons, and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, payment processors, or partners who co-host our workshops or training events. We handle such data in accordance with this Privacy Policy.

 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Delivery

  • To register and manage your account
  • To process payments and provide receipts
  • To deliver workshops, training programs, and digital tools
  • To send booking confirmations, reminders, and updates

3.2 Communication & Support

  • To respond to your inquiries and provide customer support
  • To send important notices about changes to our Terms or Services
  • To send our newsletter and marketing communications (with your consent)

3.3 Improvement & Analytics

  • To analyze usage patterns and improve our website and Services
  • To conduct internal research and develop new features or programs
  • To monitor and prevent fraud, abuse, or security incidents

3.4 Legal & Compliance

  • To comply with applicable legal obligations
  • To enforce our Terms and Conditions
  • To protect the rights, property, or safety of Yakaino, our users, or others

 

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with comparable data protection laws, we process your personal data based on the following legal grounds:

  • Contractual necessity: Processing required to deliver the Services you have purchased or registered for
  • Legitimate interests: To improve our Services, maintain security, and communicate relevant business information
  • Consent: For marketing communications and non-essential cookies, where we request your explicit consent
  • Legal obligation: Where processing is required to comply with applicable law

 

You may withdraw your consent at any time by contacting us or using the unsubscribe option in marketing emails. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

 

5. Sharing Your Information

Yakaino does not sell your personal data to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (for secure transaction handling)
  • Email and communication platforms
  • Website hosting and cloud infrastructure providers
  • Analytics and performance monitoring tools
  • Customer relationship management (CRM) software

 

These providers are contractually obligated to handle your data only as instructed and in accordance with applicable data protection laws.

5.2 Business Partners

Where workshops or events are co-organized with partner organizations, we may share registration information with those partners solely for event delivery purposes. We will inform you of any such sharing at the time of registration.

5.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, or a valid court order, or to protect the rights and safety of Yakaino, our users, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account data is retained for the duration of your account and for a reasonable period thereafter in case of reactivation
  • Transaction and payment records are retained for a minimum of 5 years for accounting and legal compliance purposes
  • Marketing consent records are retained until you withdraw consent
  • Analytics data may be retained in aggregated, anonymized form indefinitely

 

When your data is no longer required, we will securely delete or anonymize it.

 

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognize your browser, remember your preferences, and understand how you interact with our site.

7.2 Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly (e.g., session management, login)
  • Analytical cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Functional cookies: Allow us to remember your preferences and personalize your experience
  • Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness (only with consent)

7.3 Managing Cookies

You can control cookie preferences through your browser settings or via our cookie consent banner when you first visit our site. Please note that disabling certain cookies may affect the functionality and performance of our Services.

 

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data (“right to be forgotten”)
  • Right to restriction: Request that we limit how we use your data
  • Right to data portability: Request your data in a structured, machine-readable format
  • Right to object: Object to our processing of your data for direct marketing or on grounds relating to your particular situation
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

 

To exercise any of these rights, please contact us at contact@yakaino.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

 

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure HTTPS encryption for all data transmissions
  • Access controls and authentication requirements for internal systems
  • Regular security assessments and updates
  • Data processing agreements with all third-party service providers

 

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorized access.

 

10. International Data Transfers

If you are located outside the country where Yakaino operates, please be aware that your information may be transferred to and processed in a country with different data protection laws. Where such transfers occur, we take appropriate safeguards — such as standard contractual clauses or adequacy decisions — to ensure your data is protected in accordance with applicable regulations.

 

11. Children’s Privacy

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete it. If you believe we may have collected information from a minor, please contact us immediately.

 

12. Links to Third-Party Websites

Our website may contain links to third-party websites or integrated services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our website, as we have no control over their data practices.

 

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or via a notice on our website.

We encourage you to review this Policy periodically. Your continued use of our Services after any changes indicates your acceptance of the updated Policy.

 

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

 

Yakaino

Website: yakaino.com

Email: contact@yakaino.com

 

We are committed to resolving any privacy concerns you may have in a timely and transparent manner.